Joanne Andrew is Assistant Director of Services for the Wirral Schemes. Having started with NWCS as a support worker she has gained invaluable knowledge of our support services.

After being promoted to team leader and then service manager in Merseyside she took on this role of Service Manager in Wirral to assist in the development of services there. Following succesful expansion of the services Jo took on the Assistant Director of Services role in March 2008.

NWCS has a clear set of values based on the "Service Accomplishments" and the "Principles of Supported Living" thus enabling the people we support to live and spend their time in the community, be seen and treated with respect, make their own choices about their lives, have relationships with non-disabled people, access facilities to enable them to learn and grow and have a choice about who they live with and where.

Our Wirral services have recently been successful in tendering for both new and TUPE business both with Supporting people and Social Services. We feel that this is a reflection of the hard work and commitment that the whole staff team have put in recently and we hope that this is only the start of future developments in this locality.

Development of the Wirral services started in 2000. Since then a number of resettlements have been successfully carried out including two service users becoming shared owners of their own home.

Russell's Story

Russell lived at home with his family until he was 39. He only had two hours per week service from the local authority as he had resisted all other services.

He moved into his own home and now lives there with full 24 hour support.

Now he has his independence, a tenancy for his privately rented home and is now on the electoral register.

He runs his own financial and social affairs with help from his support team and he maintains excellent relationships with his family.

"We never thought it would work as well as it has, it's unbelievable! It's everything we could have wished for for  Russell. It's home from home."

Russell's Mum

Directions to the Wirral office.