SERVICES

Helping shape your future

Working within the community since 1986

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Merseyside - 0151 524 3606 - Manchester - 0161 320 9060 - Standish - 01257 448618

Our Services

Training Apprenticeships
Childcare - Customer Services - Team Leading

We’ve made the social care commitment
Working together to provide quality care and support

“I only have a limited amount of support but what I do have is excellent” - Todmorden

“The staff are all friendly and caring. They give me extra help when needed.” - Lancashire

“I like to go out a lot and I am able to do that.” - Manchester

North West Community Services support people to do a range of work, paid, full time or part time, work experience, unpaid, voluntary or community. We support people to work anywhere they want to. We have supported people to work in hospitals, children’s nurseries, supermarkets, department stores, garden centres, offices, hotels, restaurants and cafés, charity shops and many other places

North West Community Services provide domiciliary support to people in their own homes. We use a person centred approach to support planning in order for us to deliver the type of support suited to the person, and to ensure that we respect each person’s uniqueness, their personal needs and preferences, and treat individuals with respect to enhance their quality of life, well-being and happiness.

Supported living is a way of providing housing and support to help people with a disability to lead independent and fulfilling lives in their own home. Support is tailored to individual needs and can be during the day, in the evening, over night and/or at weekends, using detailed person centered planning and focused personal assistance.

What is a registered care home and what would it mean to me if I chose to live in one?
A registered care home is a residential setting where a number of people live. The accommodation usually provides single bedrooms and communal areas such as kitchen, bathrooms and lounges. The people who live there have access to on-site care services which means that staff will help with washing, dressing, giving medication, cooking meals and supporting people to go out or enjoy activities in the house.

At North West Community Services we do things differently to traditional Day Centres. We make sure that every person has their own choice of activity and support to do the things that they really want to do. It’s not about everyone doing the same thing, eating at the same time, eating the same thing.... its about having a real choice and real control over what your service provision looks like. That is why our service is different to a traditional building-based Day Centre. Our day services offer a range of activities designed to promote well-being though community presence, social opportunities and skills development.

North West Community Services believe that support to the carers of people we support is vital, and consideration for the welfare of carers underpins all of our services. We support carers in the following ways:
We facilitate group meetings and social gatherings for the carers of people we support, and introduce guest speakers to talk and advise on topics requested by carers.
We provide whatever assistance is needed for carers to maintain regular contact with their relative if they do not live at home.

North West Community Services Ltd provide extra care housing, which is sometimes known as sheltered housing or housing with care. It is social or private housing that has been modified to suit people with long-term conditions or disabilities that make living in their own home difficult, but who don't want to move into a residential care home.
Extra care housing is becoming popular as it provides well designed housing that enables people to self-care for longer and gives them access to care and other services, which help them, retain their independence.

We facilitate group meetings and social gatherings for the carers of people we support, and introduce guest speakers to talk and advise on topics requested by carers.

We provide whatever assistance is needed for carers to maintain regular contact with their relative if they do not live at home.

Direct payments are cash payments given to people who need support in lieu of community care services they have been assessed as needing, and give people more choice of who will provide their care and when and how they receive it.

These payments provided by the Local Authority must be sufficient to enable the person to purchase services to meet their eligible needs, and must be spent in this way. People can buy these services either by employing Personal Assistants or by directly commissioning the service from a provider of their choice.

Extra care housing is becoming popular as it provides well designed housing that enables people to self-care for longer and gives them access to care and other services, which help them, retain their independence.

Merseyside - 0151 524 3606 - Manchester - 0161 320 9060 - Standish - 01257 448618 - Todmorden - 01706 395 370 - Training - 0151 521 5888

This section focuses on our care and support services you should click here if you want to access further information on our Training Services.

We are an independent homecare provider regulated by the Care Quality Commission (CQC). This means we must meet CQC's national minimum standards and regulations in areas such as training and record-keeping. We meet and aim to exceed the national minimum standards required.

We vet all our employee's working with vulnerable adults and children before engaging them by taking up references. We carry out enhanced Disclosure and Barring Service (DBS) checks (formerly known as a CRB checks) on employees before they are allowed to provide our services unsupervised.

We are committed to providing high quality, person centred, care and support services that are safe, caring and responsive to the needs of the people we support. We always do our best to ensure you have the same staff or staff team but there may be occasions when this will not be possible.

We offer a full range of care and support services, which include:

Supported Living
Supported Employment
Outreach
Homecare

Our support services are available to all disabled and elderly people who need extra care and support to:

Remain living in their own homes
Develop social skills
Learn or relearn daily living tasks
Maintain their tenancy
Develop and maintain relationships
Expand informal networks of support

We offer flexible and responsive services to meet individual needs and circumstances. Depending on the needs of the person we can provide services from 1/2 hour visits to 24 hours per day or just a few hours now and again. We can also provide services for a couple of weeks or months following an illness or hospital stay.

NWCS is proud to be signed up to the Driving Up Quality code. We aim to drive up the quality of our services for people with learning disabilities by going beyond minimum standards required.

NWCS have signed up to the social care commitment making a promise to continually improve the quality of our care and support services.

NWCS has been awarded the "two ticks" symbol for our commitment to employing people with disabilities Click here for more information (link to Gov.uk/looking for work if you are disabled)

NWCS is accredited by Contractors Health and Safety Scheme (CHAS) which means our health and safety practices have been independently assessed and meet the required standards.

NWCS is regulated and inspected by the Care Quality Commision (CQC). To view our latest inspection reports click here - Merseyside / Manchester / Stanish / Todmorden